Shipping policy

Aapki jewelry brand Elvanur ke liye ek professional, clean aur customer-friendly Shipping Policy niche di gayi hai. Isko aap direct apni Shopify website ke Shipping Policy page par paste kar sakte hain.

Shipping Policy

Welcome to Elvanur. We are dedicated to delivering your exquisite jewelry pieces safely and promptly. Please review our shipping guidelines below to understand how your orders are processed and delivered.

1. Shipping Methods

We offer secure domestic and international shipping options to ensure your jewelry reaches you in perfect condition:

  • Domestic Shipping: All orders within Pakistan are shipped via trusted couriers, including Swyft Logistics and PostEx.

  • International Shipping: Global orders are securely dispatched via premium international carriers like FedEx and SkyNet.

2. Delivery Times

  • Domestic Deliveries: Typically take up to 7 business days from the date of shipment.

  • International Deliveries: Typically take up to 10 business days, depending on the destination country and selected shipping method.

3. Shipping Charges

  • Shipping fees are calculated dynamically based on your order's total value, package weight, and delivery destination.

  • The exact shipping cost will be clearly calculated and displayed at the final checkout screen before you complete your purchase.

4. Order Processing Time

  • Every piece of jewelry undergoes a thorough quality check and secure packaging. Orders are processed and handed over to our courier partners within 1 to 2 business days after your order confirmation.

  • Note: Processing may take slightly longer during peak holiday seasons or major sales events.

5. Order Tracking

  • As soon as your package leaves our facility, you will receive a tracking number via SMS/Text Message (and email, if provided). You can use this link to monitor your jewelry's journey in real-time.

6. Customs, Duties, and Taxes

  • For international orders, please note that any customs duties, import taxes, or regional fees imposed by the destination country are the sole responsibility of the customer. Elvanur has no control over these charges.

7. Address Accuracy

  • To avoid any delays or lost packages, please ensure that your shipping address and contact details are 100% accurate at checkout. Elvanur will not be held responsible for orders delivered to an incorrect or incomplete address provided by the customer.

8. Delayed or Lost Shipments

  • While we partner with the most reliable couriers, occasional delays can happen due to weather, customs, or unforeseen logistics issues. If your order is significantly delayed or you suspect it is lost, please reach out to our customer support team immediately. We will actively coordinate with the courier service to resolve the issue for you.

Need Help?

If you have any questions regarding your delivery or need special shipping arrangements, feel free to contact our customer support team at +92 342 9675569